FAQ


Q: I don't have a website yet, can you help me?

No website is required. We host your online menu with or without an existing website.

Q: I already have an online menu service but it costs me a lot of money each month. Can we still do business together?

Sure. Unlike on-line restaurant directories that charge a commission, we charge a simple $49.95 / month fee. You can continue with your existing service, and still bring in additional revenue through our service.

Q: How do I get the orders at my restaurant?

There are two possible ways to transfer the orders to your restaurant:
1. You can see the order online on any computer with Internet access at your restaurant.
2. Via fax machine / email

Q: How do I charge my customers?

There are three options:
1. You can view the customer's credit card information via a secure admin login.
2. Customers can pay on-line, using a credit card or personal PayPal account. We will walk you through the process of creating the necessary account with PayPal.
3. We can integrate with several payment gateways, just let us know and we'll work with you.

Q:Can the customers add a tip to their orders?

Sure, before the customer checks out, they can add the tip to their shopping cart.

Q: Who is the owner of the customer data?

You own the data of your restaurant customers.

Q: Do I need a programmer?

No - we take care of all the programming.

Q: Do I need to buy software or hardware?

You do not need to invest in software of hardware. Our system is Internet based and will work regardless of your current computer system.

Q: How do I update or change my menu?

Just send us am email with the desired changes.

Q: How long does it take from sign-up to start selling online?

It depends on urgency and on our existing backlog. On average, it takes about one week.

Q: Are there any hidden costs or set up fee?

There are no hidden costs or per transaction fees. We do not charge set up fees for menu setup and the initial design.

Q: Do I need to sign up for a specified period of time?

No - you can cancel anytime.